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Balances

How can we help?

For account questions, technical issues, privacy requests, or feedback, get in touch with the Balances team.

Email supportsupport@securocloud.in

Account access and invitations

For an invitation or a change to workspace access, contact the administrator who invited you. For sign-in issues, email support from the address associated with your account when possible.

Report a technical issue

Include the page you were using, what you expected to happen, what happened instead, and your browser and device. A screenshot can help; remove financial entries, email addresses, or other personal information that is not needed to explain the issue.

Privacy and account requests

Use the subject “Privacy request” and tell us whether you need access to your information, a correction, an export, or account deletion. We may need to verify your identity before acting. See the Privacy Policy for more information.

Report a security concern

Email support with the subject “Security report” and describe the issue without including passwords, verification codes, recovery codes, session tokens, or private keys. Do not access other people's data or disrupt the service while investigating.